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Chris Sells: “Instead of ruling by fiat, PMs have to wander around the company finding folks that are involved with what they’re doing to get their ‘buy in’ and their help.”

Chris Sells: “Imagine a company run as a strict meritocracy that’s one of the most important and profitable in its industry.”

Jon Udell: “Ted Neward, author of the forthcoming book Effective Enterprise Java, brought it all rushing back: expert systems, declarative rules engines, predicate calculus, backward- vs. forward-chaining evaluation.”